Service Writer / Coordinator

Essential Duties & Responsibilities

• Schedule service for customers
• Manage service calendar and dispatch techs
• Must be extremely detail oriented with attention to accuracy and have a strong focus on customer relations.
• Ability to follow company process and procedures.
• Answer incoming calls.
• Position requires the handling multiple demands in fast paced environment.
• Must be proficient, in handling customer service calls, with high level of professionalism.
• Generating Work orders and Maintenance Contracts with efficient follow-up.
• Assist and handle day to tasks with service team
• Review technician’s electronic service work tickets and bill out on a daily basis
• Purchase order and vendor invoice management skills.
• Assist with various billing inquiries.
• Maintain and increase client satisfaction through high quality customer service and professionalism.

Benefits:

• Competitive Pay
• Competitive Medical Plan with Contribution
• Sick Days
• Vacation
• Holidays

Compensation based on qualifications and experience.