Stratagem Security Inc
2 Westchester Plaza, Elmsford, New York 10523
Essential Duties & Responsibilities:
- Interaction and communication with customer through service call to completion.
- Service of Security, Fire Alarm, Access and Network Video Systems.
- System Add-Ons like Cellular Communicators and Interactive Services
- System programming and demo.
- Communication with sales, office staff and installation team.
- Knowledgeable in all aspects of cabling.
- Able to snake and conceal cabling when required.
- Identify and execute upsell opportunities.
- Working knowledge of Security, Access, Fire and Video Systems.
- Past work with DSC, Honeywell, Kantech, Exacq, Salto, DormaKaba, Alarm.com would be a plus.
- Ability to follow company processes, procedures and documentation.
- Position requires the handling multiple demands in fast paced environment.
- Working knowledge of basic Microsoft products. (Microsoft Office, Word, Excel, Outlook)
- Must be fluent with current technology
- Valid Driver’s License
- Ability to maintain a neat, clean and well stocked vehicle.
- Can Provide excellent customer experience.
- Ability to immediately sell updates onsite.
- Calm and cool under pressure.
- Detail oriented.
- Excellent communication skills.
- Works well within a team.
- Goal oriented.
- Vehicle Provided
- Sick Days
- Company Vehicle
- Fuel Expense
- Toll Expense
Required language: English
Job Type: Full-time
Compensation based on qualifications and experience.