Job Location:

Stratagem Security Inc

2 Westchester Plaza, Elmsford, New York 10523

Essential Duties & Responsibilities:

  • Interaction and communication with customer through service call to completion.
  • Service of Security, Fire Alarm, Access and Network Video Systems.
  • System Add-Ons like Cellular Communicators and Interactive Services
  • System programming and demo.
  • Communication with sales, office staff and installation team.
  • Knowledgeable in all aspects of cabling.
  • Able to snake and conceal cabling when required.
  • Identify and execute upsell opportunities.


  • Working knowledge of Security, Access, Fire and Video Systems.
  • Past work with DSC, Honeywell, Kantech, Exacq, Salto, DormaKaba, would be a plus.
  • Ability to follow company processes, procedures and documentation.
  • Position requires the handling multiple demands in fast paced environment.
  • Working knowledge of basic Microsoft products. (Microsoft Office, Word, Excel, Outlook)
  • Must be fluent with current technology
  • Valid Driver’s License

Qualities Preferred:

  • Ability to maintain a neat, clean and well stocked vehicle.
  • Can Provide excellent customer experience.
  • Ability to immediately sell updates onsite.
  • Calm and cool under pressure.
  • Detail oriented.
  • Excellent communication skills.
  • Works well within a team.
  • Goal oriented.


  • Vehicle Provided
  • Medical
  • Sick Days
  • Vacation
  • Holidays
  • Company Vehicle
  • Fuel Expense
  • Toll Expense

Required language: English
Job Type: Full-time
Compensation based on qualifications and experience.

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Stratagem Security Inc.
2 Westchester Plaza, Elmsford, NY 10523